Product Audit

TinyCommand

Optimizing onboarding flows to reduce cognitive load for an $8.5k/mo automation platform.

THE VIDEO
THE RECEIPT
Email receipt from Priyanka

Scannable Points

The Problem

High cognitive load during the initial setup was causing potential users to drop off before seeing the platform's core value.

The Discovery

Identified two specific UX "choke points", an overwhelming onboarding flow and hidden navigation elements that confused first-time users.

The Solution

Proposed a simplified "Step-by-Step" onboarding and a stickier navigation bar. The founder confirmed both were "very insightful" and committed to implementation.